Joint ILL-ESRF Library: FAQ (Frequently Asked Questions)

1. What are the resources available at the Library?

•  Books by topics (General, Mathematics and computer science, Optics, Nuclear physics…)
  
  
•  E-books
  
  
•  Electronic and print journals
  
  
• ILL and ESRF publications
  
  
• ILL and ESRF Thesis

2.. How can I find…?  

• A book: Search our catalogue here. If it is not in our Library catalogue you can check if it is referenced in e-books we provide access to. If you still cannot find it you can recommend its purchase, or contact the Library for help.
  
  
• An article: Search our Library catalogue. Some printed journals can be consulted or copied at the Library.
  
  
• ILL and ESRF Publications : Search our Library catalogue for ILL or ESRF publications
  
  
• A Thesis: Please consult the Library catalogue for ILL or ESRF Thesis.
  In the case of a Thesis from another institute: Fill in the Request an article/book form.

3. How can I borrow a book ?

• Only ILL, ESRF or EMBL staff are entitled to borrow books from the Library. Please fill in the Registration form the first time you borrow a book and leave it at the Library entrance. You can also find a paper version of this form at the Library entrance.
  
  
• Each time you borrow a book, you will have to fill in the loan card (inside the book) with your name and the date and leave it at the Library entrance on your way out. The normal loan period is one month.
  
  
• The books tagged with red labels are not for loan.

4. How can I return books?

Please return books to the entrance of the Library in the tin basket or in the mailbox outside the Library.

5. Can I reserve a book?

Yes, you can reserve a book on-line or contact the librarians about it.

6. Can I borrow journals?

No, you can ONLY consult or make copies of the articles you are interested in.

7. What can I do if the document I need is not at the Library?

• For journal article: Fill in the Request an article/book form to order it.
  
  
• For book or thesis: Fill in the Request an article/book form to loan a book or a thesis from another library.
  
  

8. How to make a suggestion (for purchasing a book) to the Library?

Please fill in the electronic Recommend a book purchase form.

9. How can I order a book for my group?

• ESRF staff: Please fill in the Order a book form, signed by the group head. Send the form to the Library.
  
  
• ILL staff: Please fill in a DAI.
  
  
• The book will be sent directly to you.
  
  

10. Why am I asked for a password to consult full text articles or commercial databases?

The full text of articles and the commercial databases subscribed by the Library can only be accessed onsite.
If you are outside, please contact the ILL or the ESRF helpdesk.

11. Can I work in the Library?

Yes, 3 computers and several desks are available.

12. How can I subscribe to the Library mailing list?

The Library mailing list allows us to keep you informed about Library news. Feel free to contact us if you would like to be added.

13. What are the Library’s opening hours?

The Library is open between 8.00 a.m. and 5.00 p.m. Outside this period you can still access the Library with your badge.

14. How do I contact the librarians?